I\'m sorry there was something missing from your new LEGO® Star Wars Brickmaster book. Your part will be sent from our warehouse in Denmark and should be there within the next 21 working days.
We try really hard to make sure all LEGO toys are perfect and we take it very seriously when a faulty one sneaks through. Controlling the quality of the toys that leave our factory is a big job (about eight LEGO sets are sold every second!) and we spend a long time trying to get it right. We have a whole department of experts (and machines) who like nothing better than to catch any faulty LEGO sets so I\'m passing your comments on to them. It\'ll help them make sure this doesn\'t happen again.
Thanks again for getting in touch, Mr Qiang. We\'re always pleased to receive feedback from LEGO fans! If you could take a moment to complete a four question survey by going to the link below, it will help us make sure we are providing the best customer service to you.
Thanks for getting in touch with us.
I\'m sorry there was something missing from your new LEGO® Star Wars Brickmaster book. Your part will be sent from our warehouse in Denmark and should be there within the next 21 working days.
We try really hard to make sure all LEGO toys are perfect and we take it very seriously when a faulty one sneaks through. Controlling the quality of the toys that leave our factory is a big job (about eight LEGO sets are sold every second!) and we spend a long time trying to get it right. We have a whole department of experts (and machines) who like nothing better than to catch any faulty LEGO sets so I\'m passing your comments on to them. It\'ll help them make sure this doesn\'t happen again.
Thanks again for getting in touch, Mr Qiang. We\'re always pleased to receive feedback from LEGO fans! If you could take a moment to complete a four question survey by going to the link below, it will help us make sure we are providing the best customer service to you.
http://www.econsumeraffairs.com/lsi/ensurvey.html?F1=033382334A
Please let us know if you need anything else.
Happy building!
Matteo
LEGO Service
Did You Know?
If you put all LEGO bricks sold in 2012 end to end, they would reach round the world more than 18 times!
LEGO System A/S, Aastvej 1, 7190 Billund, Denmark - Registry Court: Retten i Kolding, Domhusgade 24, 6000 Kolding, Denmark - Commercial Register Number: CVR 47458714 - General Managers: Mads Nipper
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