根据板上的申讨运费的帖子,我用百度翻译,尝试着追寻我的订单。
先报了订单号,然后说了账户,然后开始说情况。
东西13号买的,当时预计7号到。7号倒是到了国内了。也递交了资料,但是今天还没有消息。
客服没有直接回答什么时候送到,
心想只有等等,没有主动提退运费,怕丢中国人的脸,
直邮才30多元,良心商家啊,我怎么好意思退。
结果主动提出要退运费。
节约了。。。。免邮了。
不着急用的东西,延误一下也划算啊。
关闭对话1分钟就收到退费邮件了。
你好,我的名字是Shaneka从亚马逊聊天。我会在今天帮助你。
May I have the name on your account?
Me:Just a minute, please. My English is not good
Shaneka:No problem.
Me:ID:XXXXXXXX
Shaneka:Thank you.
Can you give me a minute or two to check on this for you?
Me:OK,Thank you
Shaneka:Your welcome. How are you?
Thank you for holding.
Me:it doesn't matter
Shaneka:I have done some checks and I am seeing where your package Is in your country. Is it possible for you to pick it up from your customs when you return.
Me:I would like to ask about how long is it going to take to receive my package.
My package will be lost?
Shaneka:No. I am seeing where you package Is in your country but It is being delayed by the customs.
Me:I am the morning of October 7th received clearance for the mail, also submit the relevant information.
I have to wait?
Shaneka:Your package will arrive this week. What I can do for you as an Exception Is to refund your shipping.
Would that be okay?
Me:Thank you, I'll wait.
Thank you for your service
Shaneka:Would you like the refund for your shipping?
Me:YES...
Your service is considerate.
Shaneka:No problem. Is there anything else I can help with?
Me:NO。。。
Thank you
Shaneka:Your welcome. An email confirmation will be sent to you shortly.
Me:OK